Help. I'm somehow being league demoted even though I haven't lost battles yet

Support Bug Reports
1

Yup, everytime I face cyantific, I keep being demoted. I think he’s using some hack which makes it seem like that to me. Got so far to rare league. I guess that’s the power of kiters. You win but they make it so you seem like you lost or something. I mean cyantific was definitely a cheater and that’s no secret.

Stopped at 2169 ratings and when I gained ratings, no gain.

Dungeon Quest_2017-02-20-15-19-48.png2560×1440 1.75 MB
Dungeon Quest_2017-02-20-15-21-13.png2560×1440 1.74 MB
Dungeon Quest_2017-02-20-15-27-29.png2560×1440 1.78 MB

Dungeon Quest_2017-02-20-15-04-56.png2560×1440 1.8 MB

I keep winning but I keep dropping leagues and not gaining anymore ratings. Also I lost ratings somehow. How does that work!? I got demoted to mythic , rare, epic, legend and stopped at 2169 ratings somehow and then lost ratings. How does that work? I’m still at eternal league Division 1, 1st place though but I’m confused.

2

I looks like you are in the normal league.

I can double check if you like, just PM me your DQ Account email address.

3

all of us is having the same problem sir

4

Tried arena just now .I got this after winning the match

blob.jpg842×473 103 KB

I surely dont have any network connection issues or whateever

Update: I’ve tried 3 more matches same result

5

Oh so it’s not just me. It’s everyone. well I quit arena for a while until this problem is fixed. I won the arena anyways.

6

looking into it!

2 Likes
7

thanks for the action!

8

Matches should be resolving properly now.

1 Like
9

I know that when you get this message, regardless of match outcome, it counts as a loss. It happens to me all the time on account of connection issues although you don’t have that problem