(this is simply a post to let you know we as developers are not ignoring your posts....not intended to defend our current development efforts....just letting you all know we hear ya)
Vanity items are a low "impact" area in which we can add content. We don't have to balance test new vanity items and we don't have to worry about them breaking gameplay mechanics.
Some are pay (real money) and some are free (battle arena, special "theme" versions) so I like to think (just my opinion here) that we strike a "decent" balance as far as they go.
As far as entire new content goes, we get that complaint/request/comment/feedback a lot really. In our reviews, in our facebook messages, here on the forums, twitter, and our various email addresses.
We have a finite number of resources on our end. We have talked about this in the past as well but we only have 1 developer who does engineering (read coding) on DQ and 1 artist (they makes EVERYTHING you see in the game).
To give you an idea the Battle Arena game mode (love it, hate it, whatever your feelings) took nearly 6 months of development time (including testing, coding, arting, etc etc) for us to release.
It is no secret that we are working on another title which we hope we can share info about soon as well.
We are burning the candle at both ends here with the work we do to update Dungeon Quest as often as we do (roughly every 4 weeks) and working on the other projects we have at SB. This may not be the content updates that every player wants to see, but we are doing what we can to make sure we can support the game and community.
We are extremely E X T R E M E L Y grateful for all the support our community has shown us over the last 4 years and we feel a huge sense of responsibility when it comes to making products we think our community want to play. Our mission has been and always will be to make games WE would want to play. Part of that is sharing in the process of making these games with our community in order to make sure we can make our games the best they can be.
When you see what we have been cooking up we think it will be evident that it was cultivated from what our players have told us they want time and time again.
As always thank you for sharing your honest and candid feedback, and thanks for playing DQ!!