# Banned League **URL:** \ **Category:** Battle Arena\ **Created:** [May 3, 2018, 5:57am UTC](https://forums.dungeon-quest.com/t/banned-league/23658 "2018-05-03T05:57:46Z")\ **Posts on this page:** 1\ **Showing post:** 11
**Author:** ![Mr\_Scooty](https://forums.dungeon-quest.com/user_avatar/forums.dungeon-quest.com/mr_scooty/32/3909_2.png) [@Mr\_Scooty](https://forums.dungeon-quest.com/u/Mr_Scooty)\ **Post date:** [May 4, 2018, 1:53am UTC](https://forums.dungeon-quest.com/t/banned-league/23658/11 "2018-05-04T01:53:19Z")
@kiane_zaine follow instructions below and the developer will get with you to see what is going on with your account. Hopefully they will get you fixed back up. 👍 > [@Account Issues? Read here first](http://forums.dungeon-quest.com/t/account-issues-read-here-first/2131): > > To do a restore on any Account information including characters, items, IAP, or anything else, please follow these steps: Email us at [support@shinyboxgames.com]([mailto:support@shinyboxgames.com](mailto:support@shinyboxgames.com)) Provide us with your DQ Account email ( we don’t assume your forum account is the same as your DQ Account, and we would like to avoid you posting emails on the forums ) Provide us with as much information about your account and what’s missing. This will help reduce the amount of questions we need to … --- _[View the full topic](https://forums.dungeon-quest.com/t/banned-league/23658)._