# Can't purchase character slot

**URL:** <https://forums.dungeon-quest.com/t/cant-purchase-character-slot/23586>\
**Category:** Support\
**Created:** [April 30, 2018, 12:00am UTC](https://forums.dungeon-quest.com/t/cant-purchase-character-slot/23586 "2018-04-30T00:00:53Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Jetsjay](https://forums.dungeon-quest.com/letter_avatar_proxy/v4/letter/j/aca169/32.png) [@Jetsjay](https://forums.dungeon-quest.com/u/Jetsjay)\
**Post date:** [April 30, 2018, 12:00am UTC](https://forums.dungeon-quest.com/t/cant-purchase-character-slot/23586/1 "2018-04-30T00:00:53Z")

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I’m trying to purchase an extra character slot, but the option to purchase isn’t “clickable”. Any solution to this? Just downloaded the game 3 days ago.

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**Author:** ![tdaniel](https://forums.dungeon-quest.com/user_avatar/forums.dungeon-quest.com/tdaniel/32/806_2.png) [@tdaniel](https://forums.dungeon-quest.com/u/tdaniel)\
**Post date:** [April 30, 2018, 4:32am UTC](https://forums.dungeon-quest.com/t/cant-purchase-character-slot/23586/2 "2018-04-30T04:32:37Z")

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it sounds like you already purchased a slot (thank you by the way for your support).

Try this:  
Start dungeon Quest  
Go to the options button on the main menu  
Press the settings button  
Press the “social/iap” button  
Press the “restore purchase” button

This should unlock any slots you may have already purchased.

If you still have issues email me directly: [support@shinyboxgames.com](mailto:support@shinyboxgames.com)

Thanks again!