Devs, a little help please

First of all, I would like to thank the developers for creating such a great game.
A game where you came be as creative in making such builds to get to a higher floor(pve), to farm more resources, and builds to get to the high ranks of pvp.
However, I’m having an issue with my account and I’ve sent 2 emails 2 days ago to support@shinyboxgames.com, but they are not replying. I was on my way to the top three then I’ve noticed that there’s a lot of new IGNs. I’ve checked the PVP leaderboard only to find out that I’m in the “other” league. I don’t really want to post the issue here but I’m not getting any replies from the support email. Btw, I’ve used the email address dungeonquester0617@gmail.com to send the report. (This is not the email used in my dq account) I’m hoping to get this fixxed. Thank you in advance. @tdaniel @Mr_Scooty

will review on my end

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Thanks :blush: