Freezing glitch after IAP

so i made my first IAP for an extra character slot, since then i dont have my extra slot and also now anytime a new menu opens the game freezes. i tried uninstalling and it didnt help, also sent email to try to fix… any ideas?

Hey Face7! The best would be to contact the support including your DQ-account: support@shinyboxgames.com
Thanks for supporting DQ!