Please help me. i upload my character to the server then dealete it on service and now i just cant dowonlad it .Help me out pls bossis. 
Marry Xmass
try to unstall the game then install again…
or go to applications=> dungeon quest=> clear data.
then open dungeon quest press download…
hope one of them work…
and that may do the trick, if you are android…
On iOS you will have to totally uninstall and reinstall. Amazon and android work the same way as andrielley described.
yes,it work.thanks much.