# How I fix my account

**URL:** <https://forums.dungeon-quest.com/t/how-i-fix-my-account/32877>\
**Category:** Off Topic\
**Created:** [October 8, 2020, 7:23am UTC](https://forums.dungeon-quest.com/t/how-i-fix-my-account/32877 "2020-10-08T07:23:46Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Aaron](https://forums.dungeon-quest.com/letter_avatar_proxy/v4/letter/a/e19adc/32.png) [@Aaron](https://forums.dungeon-quest.com/u/Aaron)\
**Post date:** [October 8, 2020, 7:23am UTC](https://forums.dungeon-quest.com/t/how-i-fix-my-account/32877/1 "2020-10-08T07:23:46Z")

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[/details]

 ![Screenshot_2020-10-03-01-40-34-35](https://forums.dungeon-quest.com/uploads/default/original/3X/8/7/870336c215287a648d157e966b6689032887c724.png)

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**Author:** ![Golem](https://forums.dungeon-quest.com/user_avatar/forums.dungeon-quest.com/golem/32/29285_2.png) [@Golem](https://forums.dungeon-quest.com/u/Golem)\
**Post date:** [October 8, 2020, 5:08pm UTC](https://forums.dungeon-quest.com/t/how-i-fix-my-account/32877/3 "2020-10-08T17:08:22Z")

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either go to the support thread or send a message to @tdaniel and they will sort it out.

in Patch 3.0, the unload & download loophole exploit was fixed by the Developers by putting a three hour wait on downloads. as they mention in the Patch Notes for 3.0, it wasn’t the Developers intention to allow players to use this method in the game. a good Farm Build can get a player’s character all the loot you need to Craft any Builds.

this might also be a glitch/bug in the three hour download fix, but i think the three hour dl is more important than the bug (if there is one) if fixing the bug would break the three hour dl wait.

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**Author:** ![tdaniel](https://forums.dungeon-quest.com/user_avatar/forums.dungeon-quest.com/tdaniel/32/806_2.png) [@tdaniel](https://forums.dungeon-quest.com/u/tdaniel)\
**Post date:** [October 8, 2020, 6:02pm UTC](https://forums.dungeon-quest.com/t/how-i-fix-my-account/32877/4 "2020-10-08T18:02:12Z")

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It seems like there is an issue with your save game, it could be from using a version of our game not downloaded from the Google Play Store.

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**Author:** ![Elope0110](https://forums.dungeon-quest.com/letter_avatar_proxy/v4/letter/e/a8b319/32.png) [@Elope0110](https://forums.dungeon-quest.com/u/Elope0110)\
**Post date:** [October 9, 2020, 2:46am UTC](https://forums.dungeon-quest.com/t/how-i-fix-my-account/32877/5 "2020-10-09T02:46:22Z")

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Excuse me, how can I solve this problem.