# How to fix this thing **URL:** \ **Category:** Bug Reports\ **Created:** [April 17, 2023, 3:46pm UTC](https://forums.dungeon-quest.com/t/how-to-fix-this-thing/36188 "2023-04-17T15:46:19Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![ARTHURZE](https://forums.dungeon-quest.com/letter_avatar_proxy/v4/letter/a/50afbb/32.png) [@ARTHURZE](https://forums.dungeon-quest.com/u/ARTHURZE)\ **Post date:** [April 17, 2023, 3:46pm UTC](https://forums.dungeon-quest.com/t/how-to-fix-this-thing/36188/1 "2023-04-17T15:46:19Z")
![Screenshot_2023-03-26-07-00-52-56](https://forums.dungeon-quest.com/uploads/default/original/3X/0/1/0102c0640299406a881c3ffe6cb27e1a81142ebf.jpeg) ![Screenshot_2023-03-26-07-01-05-84](https://forums.dungeon-quest.com/uploads/default/original/3X/8/8/88ca66fe3f4c2ab748d0c4837f7978ca3a266516.jpeg) ---
**Author:** ![Golem](https://forums.dungeon-quest.com/user_avatar/forums.dungeon-quest.com/golem/32/29285_2.png) [@Golem](https://forums.dungeon-quest.com/u/Golem)\ **Post date:** [April 17, 2023, 7:08pm UTC](https://forums.dungeon-quest.com/t/how-to-fix-this-thing/36188/2 "2023-04-17T19:08:31Z")
it looks like you can’t access your Crystals & Mythstones. is that what is happening? in case that is the problem, this post has been moved to Support \> Bug Reports, as this looks like it might be a bug that the Dev’s need to see. ---
**Author:** ![classic5aura31](https://forums.dungeon-quest.com/user_avatar/forums.dungeon-quest.com/classic5aura31/32/27258_2.png) [@classic5aura31](https://forums.dungeon-quest.com/u/classic5aura31)\ **Post date:** [April 28, 2023, 5:30pm UTC](https://forums.dungeon-quest.com/t/how-to-fix-this-thing/36188/3 "2023-04-28T17:30:28Z")
That’s what just happened to my old account too during when I close it immediately on my ongoing upload game to save progress. Yet I’m thankful now it came back to normal