# I have a problem uploading my data

**URL:** <https://forums.dungeon-quest.com/t/i-have-a-problem-uploading-my-data/20139>\
**Category:** Support\
**Created:** [November 12, 2017, 9:47am UTC](https://forums.dungeon-quest.com/t/i-have-a-problem-uploading-my-data/20139 "2017-11-12T09:47:10Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![Pal\_Rj](https://forums.dungeon-quest.com/user_avatar/forums.dungeon-quest.com/pal_rj/32/16475_2.png) [@Pal\_Rj](https://forums.dungeon-quest.com/u/Pal_Rj)\
**Post date:** [November 12, 2017, 9:47am UTC](https://forums.dungeon-quest.com/t/i-have-a-problem-uploading-my-data/20139/1 "2017-11-12T09:47:10Z")

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I am having this problem and I need help, When I upload my data it says that “You cannot upload this account data on the server already exists download before upload” but if I download I’m afraid that my data will be lost as I uploaded a long time ago when I was level 63 and now I’m at level 82, please help

 ![](https://forums.dungeon-quest.com/uploads/default/original/3X/c/f/cfb8f0d4a8f2ee990adf4c3d4ecb34782a45b06c.png)

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**Author:** ![tdaniel](https://forums.dungeon-quest.com/user_avatar/forums.dungeon-quest.com/tdaniel/32/806_2.png) [@tdaniel](https://forums.dungeon-quest.com/u/tdaniel)\
**Post date:** [November 13, 2017, 2:35am UTC](https://forums.dungeon-quest.com/t/i-have-a-problem-uploading-my-data/20139/2 "2017-11-13T02:35:17Z")

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Send me a dm with your dq account email address and I will reset this for you.

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**Author:** ![Assiral](https://forums.dungeon-quest.com/letter_avatar_proxy/v4/letter/a/47e85d/32.png) [@Assiral](https://forums.dungeon-quest.com/u/Assiral)\
**Post date:** [December 27, 2017, 6:48pm UTC](https://forums.dungeon-quest.com/t/i-have-a-problem-uploading-my-data/20139/3 "2017-12-27T18:48:39Z")

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Me tooo how

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**Author:** ![tdaniel](https://forums.dungeon-quest.com/user_avatar/forums.dungeon-quest.com/tdaniel/32/806_2.png) [@tdaniel](https://forums.dungeon-quest.com/u/tdaniel)\
**Post date:** [December 27, 2017, 10:33pm UTC](https://forums.dungeon-quest.com/t/i-have-a-problem-uploading-my-data/20139/4 "2017-12-27T22:33:54Z")

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same as above…send me a DM (direct message) with the email address you use for Dungeon Quest and I will help on my end.

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**Author:** ![Assiral](https://forums.dungeon-quest.com/letter_avatar_proxy/v4/letter/a/47e85d/32.png) [@Assiral](https://forums.dungeon-quest.com/u/Assiral)\
**Post date:** [December 28, 2017, 11:33am UTC](https://forums.dungeon-quest.com/t/i-have-a-problem-uploading-my-data/20139/5 "2017-12-28T11:33:57Z")

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How to direct message sir

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**Author:** ![Assiral](https://forums.dungeon-quest.com/letter_avatar_proxy/v4/letter/a/47e85d/32.png) [@Assiral](https://forums.dungeon-quest.com/u/Assiral)\
**Post date:** [December 28, 2017, 11:41am UTC](https://forums.dungeon-quest.com/t/i-have-a-problem-uploading-my-data/20139/6 "2017-12-28T11:41:35Z")

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This is my email adress [robertrebusit18@yahoo.com](mailto:robertrebusit18@yahoo.com)

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**Author:** ![tdaniel](https://forums.dungeon-quest.com/user_avatar/forums.dungeon-quest.com/tdaniel/32/806_2.png) [@tdaniel](https://forums.dungeon-quest.com/u/tdaniel)\
**Post date:** [December 28, 2017, 10:07pm UTC](https://forums.dungeon-quest.com/t/i-have-a-problem-uploading-my-data/20139/7 "2017-12-28T22:07:23Z")

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Ok, you should be able to upload now

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**Author:** ![Assiral](https://forums.dungeon-quest.com/letter_avatar_proxy/v4/letter/a/47e85d/32.png) [@Assiral](https://forums.dungeon-quest.com/u/Assiral)\
**Post date:** [December 29, 2017, 12:28am UTC](https://forums.dungeon-quest.com/t/i-have-a-problem-uploading-my-data/20139/8 "2017-12-29T00:28:51Z")

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I cant sir look !

 ![](https://forums.dungeon-quest.com/uploads/default/original/3X/d/9/d939b3f18f3fa24c176b25c4f49bec2ca47709ba.jpg)