Items got black, lost them when I started the app again? wtf

Support
1

I was just farming on floor 170 something and then I raised the difficulty up but I noticed something strange, my Skyfall staff was black and so my abilities, I tried to equip some other staff n wands and now they are all gone:( I need some help

2

http://imgur.com/cBIkMSo

3

I have the same problem. But i can resolve using the backup of the cloud before my items desapear…try

4

Hm, guess i’ll have to do that if nothing else works

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@Refia

6

Have you contacted support@shinybox.com yet. If not, definitely give it a shot. The team are really helpful and may be able to help you in your dire situation.
I experienced a similar bug where my mh weapon turned into a level 1 weapon but luckily I didn’t lose the entire inventory and a backup. I think it is rare bug so uploading a clean save is the best advice in case this happens again after downloading your backup.

Hope this helps. Thanks for your bug report

1 Like
7

Thanks for your advice! Will definitely give it a try, but i really hope I don’t have to backup since I got some legends/crystals after the backup