# Please help! My messaging system won't open! I can't get my Christmas vanity because of this

**URL:** <https://forums.dungeon-quest.com/t/please-help-my-messaging-system-wont-open-i-cant-get-my-christmas-vanity-because-of-this/4654>\
**Category:** iOS Issues\
**Created:** [December 21, 2015, 11:09pm UTC](https://forums.dungeon-quest.com/t/please-help-my-messaging-system-wont-open-i-cant-get-my-christmas-vanity-because-of-this/4654 "2015-12-21T23:09:33Z")\
**Posts on this page:** 7\
**Page:** 3

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**Author:** ![cronos4321](https://forums.dungeon-quest.com/user_avatar/forums.dungeon-quest.com/cronos4321/32/7895_2.png) [@cronos4321](https://forums.dungeon-quest.com/u/cronos4321)\
**Post date:** [December 23, 2015, 2:59pm UTC](https://forums.dungeon-quest.com/t/please-help-my-messaging-system-wont-open-i-cant-get-my-christmas-vanity-because-of-this/4654/41 "2015-12-23T14:59:27Z")

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100% credits for tdaniel. what i do is just tell my theory based on tdaniel explanation on acc connected and arena ID, those theory need to test and it seem working since u got your. and anyway congratz finally u got your skin~ 🙂

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**Author:** ![Ksyc](https://forums.dungeon-quest.com/letter_avatar_proxy/v4/letter/k/958977/32.png) [@Ksyc](https://forums.dungeon-quest.com/u/Ksyc)\
**Post date:** [December 26, 2015, 10:17pm UTC](https://forums.dungeon-quest.com/t/please-help-my-messaging-system-wont-open-i-cant-get-my-christmas-vanity-because-of-this/4654/42 "2015-12-26T22:17:21Z")

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I’ve uploaded my account on iCloud and also have a BA id but I have yet to receive anything…anyone mind checking on that please?  
Thanks in advance 🙂

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**Author:** ![Refia](https://forums.dungeon-quest.com/user_avatar/forums.dungeon-quest.com/refia/32/559_2.png) [@Refia](https://forums.dungeon-quest.com/u/Refia)\
**Post date:** [December 26, 2015, 11:10pm UTC](https://forums.dungeon-quest.com/t/please-help-my-messaging-system-wont-open-i-cant-get-my-christmas-vanity-because-of-this/4654/43 "2015-12-26T23:10:01Z")

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Hey! Please contact the support. I am sure they will help you: [support@shinyboxgames.com](mailto:support@shinyboxgames.com)

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**Author:** ![solid\_ice8](https://forums.dungeon-quest.com/user_avatar/forums.dungeon-quest.com/solid_ice8/32/1224_2.png) [@solid\_ice8](https://forums.dungeon-quest.com/u/solid_ice8)\
**Post date:** [December 27, 2015, 5:13pm UTC](https://forums.dungeon-quest.com/t/please-help-my-messaging-system-wont-open-i-cant-get-my-christmas-vanity-because-of-this/4654/44 "2015-12-27T17:13:22Z")

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If you can sync to DQ account; then you’re halfway there.

 ![](https://forums.dungeon-quest.com/uploads/default/original/2X/7/762eab1841b7521dd95904e7fb24eb9b8cd286f2.png)

 ![](https://forums.dungeon-quest.com/uploads/default/original/2X/3/30002de074b59f586149d490a438031e5af24ec7.png)

 ![](https://forums.dungeon-quest.com/uploads/default/original/2X/b/b3e3deb94fb2ba982c245d06364fedee5a84d1b7.png)

Enter arena nickname

Go back to main page

Profit!

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**Author:** ![Zoozai](https://forums.dungeon-quest.com/user_avatar/forums.dungeon-quest.com/zoozai/32/2331_2.png) [@Zoozai](https://forums.dungeon-quest.com/u/Zoozai)\
**Post date:** [December 28, 2015, 2:02am UTC](https://forums.dungeon-quest.com/t/please-help-my-messaging-system-wont-open-i-cant-get-my-christmas-vanity-because-of-this/4654/45 "2015-12-28T02:02:25Z")

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Did all of what was suggested and got access to my mail and treasure chest but it was empty. Sure would love to get those skins 🙂

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**Author:** ![Refia](https://forums.dungeon-quest.com/user_avatar/forums.dungeon-quest.com/refia/32/559_2.png) [@Refia](https://forums.dungeon-quest.com/u/Refia)\
**Post date:** [December 28, 2015, 9:04am UTC](https://forums.dungeon-quest.com/t/please-help-my-messaging-system-wont-open-i-cant-get-my-christmas-vanity-because-of-this/4654/46 "2015-12-28T09:04:05Z")

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Hey! Please contact the support. I am sure they will help you: [support@shinyboxgames.com](mailto:support@shinyboxgames.com)

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**Author:** ![Zoozai](https://forums.dungeon-quest.com/user_avatar/forums.dungeon-quest.com/zoozai/32/2331_2.png) [@Zoozai](https://forums.dungeon-quest.com/u/Zoozai)\
**Post date:** [December 28, 2015, 10:51pm UTC](https://forums.dungeon-quest.com/t/please-help-my-messaging-system-wont-open-i-cant-get-my-christmas-vanity-because-of-this/4654/47 "2015-12-28T22:51:54Z")

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Got them today! 😉😉😉

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