# Please help! My messaging system won't open! I can't get my Christmas vanity because of this

**URL:** <https://forums.dungeon-quest.com/t/please-help-my-messaging-system-wont-open-i-cant-get-my-christmas-vanity-because-of-this/4654>\
**Category:** iOS Issues\
**Created:** [December 21, 2015, 11:09pm UTC](https://forums.dungeon-quest.com/t/please-help-my-messaging-system-wont-open-i-cant-get-my-christmas-vanity-because-of-this/4654 "2015-12-21T23:09:33Z")\
**Posts on this page:** 1\
**Showing post:** 16

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**Author:** ![tdaniel](https://forums.dungeon-quest.com/user_avatar/forums.dungeon-quest.com/tdaniel/32/806_2.png) [@tdaniel](https://forums.dungeon-quest.com/u/tdaniel)\
**Post date:** [December 22, 2015, 4:32pm UTC](https://forums.dungeon-quest.com/t/please-help-my-messaging-system-wont-open-i-cant-get-my-christmas-vanity-because-of-this/4654/16 "2015-12-22T16:32:35Z")

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Hi!

We are sending out the vanity message each do so there will be plenty of chances to get the Holiday Skins before the end of the the year.

Here are some general tips for the messaging system:

1. You MUST have a Battle Arena nickname
2. You MUST be connected to our DQ Account System

An easy way to verify this on your device:

Start Dungeon Quest  
Press the “DQ Account” button in the lower left corner of the Main Menu  
Press “Upload”

This will make sure your info is on the DQ Account server and you are “connected”

On the Main Menu press the “Battle Arena” button  
Enter a nick name if that screen appears  
Return to the Main Menu and check your messages again.

Thanks for playing and Happy Holidays!

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_[View the full topic](https://forums.dungeon-quest.com/t/please-help-my-messaging-system-wont-open-i-cant-get-my-christmas-vanity-because-of-this/4654)._