PVP eternal treasure chest bug?

It’s happened twice. Opened the chest and the eternal item vanishes :frowning:

sometimes it vanishes before coming to my inventory :cry:

Internet where I once get eternal chest but then internet error and it disappeared. Thankfully I don’t have bad internet like I used to. Haven’t heard of eternal chest not giving you items in inventory but I have experienced something where I don’t get eternal trophy if I’m not in eternal league.