Serious arena bug

Losing does not end my streak its made it so I’m in a loop of always fighting the same people which pretty much means clogon so lmao no chance and I can help out with my account info if needed so the bug can be isolated

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I believe I may have figured out what causes the bug i just got another win in arena (I was looking for someone specific too check if they had a specific item) and it told me that my player would now fight other players while I was logged out this is the 2nd time its done this on this install are you able too lose points/streak on your 1st fight? Cause I think the game thinks this is my first battle permanently