Treasure chests disappearing

Sometimes after receiving a treasure chest and selecting a character to receive it… the treasure chest can be nowhere to be found. I lost the mythstones chest this way just now…

We’re looking into the issue now!

Also we just sent out another set of MS/CS, so please check to see if that works. If not, please contact us at support w/ your DQ Account and we can manually send them to you.

same problem, idk that the chest actually burst all the CS n MS in my inventory. the result. both chest stop at endow. Haste-Elixer gone. for both chest. how to fix it.?

Just contact the support.