I did some arena, but i don’t see chests i won. Also, didn’t gain any exp 
Really, where are the chests I won? They’re not in inbox
You need to upload your save game data before you go into battle arena. I responded to a few of your emails, have you tried that yet?
If you are still having issues let us know.
2 Likes
Another idea is just do you have a bad internet connection ?
Still doesn’t work
What doesn’t work? You cannot upload your save game data?
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I have the same reoccuring issues as those above.
I have left some messages in the support email but I might just as well place some of my observations here in detail for future reference whether there would be a solution or none.
1.
I win match
This shows up and does not transition into “+mmr points” as it is supposed to so I just tap screen to skip.
2.
I get +0xp
3.
win always gives rare chest but no chest
appears at all in my messages
4.
I cannot upload my progress. The blue horizontal bar
stops before reaching halfway the uploaded
progress
5.
I already tried this on two devices but the problems reoccurred. I even lost my latest progress in an attempt to fix this by uninstalling the game and installing it again(while also running the risk of getting flagged).
Also I tried the attempts on both Wifi and Mobile Data. It made no difference.
After uninstalling and installing again, it seemed to work as the initial download after the log-in did just fine. I also immediately uploaded the untouched downloaded saved game and no problem occurred at all. However, all the problems from 1 to 4 came back once I play arena/upload again.
Personally, I am supposed to have left the game with a mindset that I can come back anytime with no issues at all and play for so much fun of it because it really is so much fun (Thanks a lot for such a great game Devs!) but these do not ease me at all.
Thanks a lot.
3 Likes
I got your emails as well, thanks for the additional detail. One more question, can you tell me what type of device you use? Apple device or android device?
Thanks!
3 Likes
Android device(s).
I use android (4.2.2), and i have same issues as @NUIQUE excluding for upload
I’ve got the same problem with my account.
No chest and no arena exp…
Please fix…
I did saved my last progress before entering the arena. After battling, I still did not received anything.
I cannot reproduce this issue on my end. I played in 5 arena matches I lost 2 matches and won 3 of them. I received the correct amount of reward chests.
4 Likes
just played in Arena, and it working just fine for me. got the Chests, moved them to one of my Characters, saved on DQ Cloud, done. well, I had the wrong gear at first, so had to change to get a few chests. 
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@DuDono, I renamed the title if you don’t mind.
My issues have been fixed already.
Thanks a lot @tdaniel!
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My issues are also fixed. I get plenty of chests.
Did the same and now I am flagged xD, but the problem was the same to me
Never play again, and when i see it… im on banned league… hmmm…
That’s sad. So that’s why I don’t see them anymore. I like your toons.
I hope you will also be back soon.
1 Like