1.6 won't launch

Support iOS Issues
#1

When I launch 1.6, the game hangs at the ShinyBox logo screen.

Running an iPhone 5S running 7.0.4 (jailbroken)

Ran game on iPad Air running 8.0.2 with the same save file, and the game runs correctly.

Troubleshooting:
Restarted device
Deleted app and reinstalled app

Im assuming that there is some new code that requires iOS8, but I could be wrong.

looking at the logs, Im getting a bad access error (Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Any ideas?

#2

[quote=“pell”]When I launch 1.6, the game hangs at the ShinyBox logo screen.

Running an iPhone 5S running 7.0.4 (jailbroken)

Ran game on iPad Air running 8.0.2 with the same save file, and the game runs correctly.

Troubleshooting:
Restarted device
Deleted app and reinstalled app

Im assuming that there is some new code that requires iOS8, but I could be wrong.

looking at the logs, Im getting a bad access error (Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Any ideas?[/quote]

We’re looking into these issues but it looks like something to do with iOS7.

#3

Want any more info from me?

#4

Can’t think of anything else, you provided everything we need! Your report has been very helpful, thank you :smile:

#5

Same problem. Using iPad mini with ios 7.1.2

Sent from my iPhone using Tapatalk

#6

when will this problem be fix? I was waiting for the update… and having fun playing the games before i update. Im really dissapointed… :cry:

#7

This maybe a problem with ios. Give the dev some time for debugging. Im sure they will work it out.

#8

We have uploaded a new build for iOS and have requested Apple do an expedited review for this critical bug. We’re very sorry for this issue, and hope it will be resolved ASAP.

#9

Well, that was a quick fix! I just pulled the logs from my phone to upload for you guys, but it looks like its not needed.

What I think is weird is that the error shows as a sandbox violation, but the file it’s trying to read and write to is within the app’s own directory. Its like the OS is trying to protect the app from itself…lol

#10

[quote=“pell”]Well, that was a quick fix! I just pulled the logs from my phone to upload for you guys, but it looks like its not needed.

What I think is weird is that the error shows as a sandbox violation, but the file it’s trying to read and write to is within the app’s own directory. Its like the OS is trying to protect the app from itself…lol[/quote]

Fix should be available now :smile:

#11

Downloaded 1.6.1

Launched correctly. Was able to download saved game from server, and everything appears to be working as expected.

Thanks!