I recently got a new phone and had uploaded my characters to my DQ account from my old phone. But when I installed it and logged in on my new phone and they were gone a long with all the legends gear I had accumulated in the codex. My 87 wizard, 14 ascended rogue, and a 70 something warrior were gone. Do I have to start all over?
2 Likes
Are you sure that you uploaded it ?
1 Like
did you recover purchases in Options?
1 Like
Positive. I learned my lesson before when i hadnt uploaded.
I tried that earlier and noticed Iām missing a character slot as well.
then I would suggest sending @tdaniel a pm and see if he can help or give advice on how best to get this fixed, if it is possible.
1 Like
Alright, I appreciate it.
Hi!
We only have access to the most recent player data that was uploaded to the dq account system.
I can look up your specific account but I need you to tell me what the email address is for your dq account.
Send me a direct message with that info, do not post it in an open thread for your own privacy.
Thanks!
7 Likes