I recently got a new phone and had uploaded my characters to my DQ account from my old phone. But when I installed it and logged in on my new phone and they were gone a long with all the legends gear I had accumulated in the codex. My 87 wizard, 14 ascended rogue, and a 70 something warrior were gone. Do I have to start all over?
Are you sure that you uploaded it ?
did you recover purchases in Options?
Positive. I learned my lesson before when i hadnt uploaded.
I tried that earlier and noticed I’m missing a character slot as well.
then I would suggest sending @tdaniel a pm and see if he can help or give advice on how best to get this fixed, if it is possible.
Alright, I appreciate it.
We only have access to the most recent player data that was uploaded to the dq account system.
I can look up your specific account but I need you to tell me what the email address is for your dq account.
Send me a direct message with that info, do not post it in an open thread for your own privacy.
Welcome to the forums @Omexxus