Connection timed out

Hello, I recently downloaded Dungeon Quest on my Redmi Note 11 Device and I have worked really hard to get my wizard to level 80, but then I decided to make an account for it because I want to participate in the battle arena. So I have signed up and logged in today, but the problem is I can’t press the panels such as Campaign and Battle Arena itself. The only button I can click is the options and quit button. From time to time, a window always pops out that says connection timed out.

Is there anyway to log out of my account? Everytime I click the account button, the window that says upload and download always pops up. (Sorry for the grammar if there are errors)

moved to support for higher Dev. visibility.

Welcome to DQ Forums @tenma !

hopefully, this problem has an easy solution.

I might be able to help.

Please send an Email to support@shinyboxgames.com and let me k ow what your dq account email address is. I can look up your account once I have that info.