Gold purchase problem

I just tried to make a gold purchase. I got the Google Play message that payment was successful, then I got a “Purchasing…” message which just sat there and sat there and sat there. So I finally cleared it, and my gold is nowhere to be seen.

Could you help me out, admin? Let me know what info you might need to get this cleared up. Thanks.

Hey Aricius, do you happen to have an Account system with us? That’s an easy way for us to get you the missing gold.

OK, I just created an account and uploaded my characters to the server.

Let me know what else you might need. Thanks.