How long does support respond?

how long does support team usually respond?

1day or so depend on the problem

Did you get an answer?

I don’t recognize your user name from my support emails so I am not sure if I got your email or not.

support@shinyboxgames.com is the fastest way to get to me if you need help.

Thanks for playing DQ!

I contacted support@shinyboxgames.com for a month now I think but I still haven’t got a reply. It’s an issue. I can’t play the game whether online or offline.

That doesn’t seem accurate since I try to clear out the support email box each day. If I gave you a response but you are not happy with that response…that is a different matter all together.

I can look back at your email if you like or you can just reply to the email thread and it will post in my inbox.