Problem in purchasing hero


#1

Hi Dev. Good day I’m having a problem in purchasing a new slot it says I don’t have enough balance on my account over and over again. Infact I have just loaded it just now and then I checked my balance it’s still 51 pesos and the hero slot is around 46.7 pesos I guess. I can’t purchase huhuhu sad pls help
I’m using Globe Telecom as my payment
TY in advance


Still not working Dev.


#2

Hi!

I don’t know for certain but it may be for tax in your area. We do not have control over the amount of tax that is added, so the tax amount may push it out or the amount of credits in your account?