Unable To Get Account Verified

Unable To Recieve Verification Email, Tried With Multiple Resend With Multiple Emails

1 Like

Sent you another verification email! Please check your Spam folders just in case, and let me know if you didn’t get it.

Not Being Able To Recieve The Email, For The Verification DQ Account In The App. Only Recieved The Verification For The Account For This Forum.

Manually Sent Mail, Please Check.

Same problem here. Tried registering a few times with different e-mail addresses but no verification e-mail ever comes through. Checked spam folder, etc.

Same issue here, could not get the verification email, already checked my junk mail.

1 Like

WAIT! The caps are auto-lock. So recheck the e-mail youve registered

Well, this is a weird signature, hope you don’t read this

Any chance of getting this sorted? Seem to be jumping all over this issue on Android but nothing for those of us with the same problem on iOS.

We just updated the servers so hopefully the emails now at least sends to everything, but still may end up in Spam depending on your email client. Do you mind trying to hit “Resend” for us to see if it sends properly?

Nope, still nothing. Checked spam.

Okay sent it myself, see if that got through?

Finally got the email!

Excellent :smile:

I’m having the same issue. Checked spam folder, a different e-mail, etc.

Just checked your email address (the one you used to create this forum account) and it says your account is active. Are you still having issues with this problem? If so shoot me an email support@shinyboxgames.com and we will get you sorted.

i cant get my verification mail. vodrazkad@quick.cz

Doesn’t look like your account exists yet, was the registration successful?

Doesn’t look like your account exists yet, was the registration successful?[/quote]
oh no i am so stupid… the caps was defaulty on so i the mail was typed wrong. i re-registred and it worked perfectly! no problems with verification mail it arrived in seconds!
BTW this game is great! one of its kind on touch devices. please continue developing it!! big fan :stuck_out_tongue:

Doesn’t look like your account exists yet, was the registration successful?[/quote]
oh no i am so stupid… the caps was defaulty on so i the mail was typed wrong. i re-registred and it worked perfectly! no problems with verification mail it arrived in seconds!
BTW this game is great! one of its kind on touch devices. please continue developing it!! big fan :stuck_out_tongue:[/quote]

Great! Glad to hear this got resolved, thanks for playing!!

i can’t verify my account, i create account and it sent me some verification link but when i click it “account does not exist” then i even tried the copy/paste link address into the browser but still the same. !