To do a restore on any Account information including characters, items, IAP, or anything else, please follow these steps:
- Email us at firstname.lastname@example.org
- Provide us with your DQ Account email ( we don't assume your forum account is the same as your DQ Account, and we would like to avoid you posting emails on the forums )
- Provide us with as much information about your account and what's missing. This will help reduce the amount of questions we need to ask!
- Wait until we contact you back to choose "Download" on your account ( and don't "Upload" unless we ask )
Emailing support is the fastest way to get your Account back up and running. Contacting developers directly through PM or forums is much slower ( we're often busy working on the game )